Press release -

Fred. Olsen Cruise Lines extends its Reservations opening hours

Fred. Olsen Cruise Lines has announced that it will be extending the opening hours of its Reservations Department, with effect from Monday 5th March 2012. The new opening times will be as follows:

• Monday to Friday 08.00hrs to 20.00hrs
• Saturday 09.00hrs to 17.00hrs 
• Sunday 10.00hrs to 16.00hrs

The move has been made in response to increased demand from both travel agents and Fred. Olsen guests.

Nathan Philpot, Sales and Marketing Director for Fred. Olsen Cruise Lines, said:

“These days, we all expect to be able to shop, do our banking, contact suppliers, and handle a host of other transactions at a time that suits us. This may be early in the morning, or later in the evening, to fit in with the working day, or at the weekend, when we are less pressurised.

“As a dynamic operator, we must listen to our guests and our travel agent partners, and respond to their needs. These extended hours will allow us to provide an improved and even more customer-friendly service all round.”

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Fred. Olsen Cruise Line operates in the UK with four intimately sized ships for a more personal cruising experience.

Contacts

Ellis Orchard

Ellis Orchard

Press contact Public Relations Manager Public Relations 07557672265
Georgina May

Georgina May

Press contact Public Relations Executive Public Relations
Lauren Gardner

Lauren Gardner

Press contact Public Relations Manager Public Relations 07546807099

Fred. Olsen Cruise Lines

At Fred. Olsen Cruise Lines we are very proud of our smaller ships – Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. Every cruise is hand-crafted from scratch by our team of in-house Journey Planners to make sure you are not only visiting the best destinations, but at the best time to experience them.

For us, it’s not just about where we go but how we take you there. We put as much time into planning scenic cruising as we do in choosing the destinations themselves. On board, our Signature Experiences showcase the history, culture, nature and flavours of the destinations you’ll visit – from Treats of the Region, where you can enjoy local delicacies, to our Sky at Sea star-gazing sessions where you can relax with a hot toddy out on deck while our astronomer talks you through the night sky.

Plus, with each ship carrying 1,300 guests or less, our ships are small enough for us to offer a warm, friendly and personal service where nothing is ever too much trouble, as we visit a host of exciting ports in every corner of the globe.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines

Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom

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