Press release -

Fred. Olsen Cruise Lines extends its Reservations opening hours

Fred. Olsen Cruise Lines has announced that it will be extending the opening hours of its Reservations Department, with effect from Monday 5th March 2012. The new opening times will be as follows:

• Monday to Friday 08.00hrs to 20.00hrs
• Saturday 09.00hrs to 17.00hrs 
• Sunday 10.00hrs to 16.00hrs

The move has been made in response to increased demand from both travel agents and Fred. Olsen guests.

Nathan Philpot, Sales and Marketing Director for Fred. Olsen Cruise Lines, said:

“These days, we all expect to be able to shop, do our banking, contact suppliers, and handle a host of other transactions at a time that suits us. This may be early in the morning, or later in the evening, to fit in with the working day, or at the weekend, when we are less pressurised.

“As a dynamic operator, we must listen to our guests and our travel agent partners, and respond to their needs. These extended hours will allow us to provide an improved and even more customer-friendly service all round.”

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Fred. Olsen Cruise Line operates in the UK with four intimately sized ships for a more personal cruising experience.

Contacts

Ellis Orchard

Ellis Orchard

Press contact Public Relations Manager Public Relations 07557672265
Georgina May

Georgina May

Press contact Public Relations Executive Public Relations

Fred. Olsen Cruise Lines

At the heart of the Fred. Olsen experience is our exceptional crew, whose warm and attentive service is a hallmark of our cruises. Each team member goes above and beyond to offer personalised attention, forging genuine connections with guests to create truly memorable journeys.

Our smaller ships contribute to this friendly atmosphere, with their intimate size allowing for a relaxed yet engaging experience on board. You can enjoy a variety of curated activities, from regional cooking demonstrations to stargazing sessions, each designed to enhance your enjoyment and deepen your understanding of the destinations we visit.

And when it comes to our itineraries, our team of Journey Planners meticulously crafts each cruise, ensuring that we sail the most imaginative routes and visit the world’s most incredible destinations at the best possible times to experience them. Whether witnessing the Northern Lights or exploring hidden fjords, our expertly designed itineraries promise unforgettable adventures.

Join us on a Fred. Olsen cruise, where you’ll discover the warmth of a family at sea and the legacy of 175 years of sailing heritage.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines

Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom

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