Fred. Olsen Cruise Lines’ holidays safe following collapse of Thomas Cook

Press release -

Fred. Olsen Cruise Lines’ holidays safe following collapse of Thomas Cook

Fred. Olsen Cruise Lines is reassuring customers who have booked through Thomas Cook, Freedom Travel and Future Travel that their Fred. Olsen holiday will go ahead, following the collapse of Thomas Cook overnight.

Customers are protected through Fred. Olsen’s ABTA Bond (for cruises that do not involve a flight) and its ATOL Licence (for fly-cruise holidays).

Fred. Olsen will be taking over any cruise bookings made with these three travel agents directly.

Fred. Olsen is contacting customers who have booked through Thomas Cook, Freedom Travel and Future Travel to notify them of the situation.

Customers can rest assured that they will be going on holiday with Fred. Olsen as planned, and we are making the necessary arrangements to ensure this.

Fred. Olsen has always been responsible for its customers’ cruise holidays and their contracts have always been directly with Fred. Olsen.

Fred. Olsen has had a long-standing relationship with Thomas Cook, Freedom Travel and Future Travel, and we very much sympathise with these companies, their staff and their customers.

In the event of any queries, Fred. Olsen customers should contact the Guest Services team on 0800 0355 145 or guest.services@fredolsencruises.co.uk

For more information on Fred. Olsen Cruise Lines, visit www.fredolsencruises.com

Topics

Regions

Fred. Olsen Cruise Line operates in the UK with four intimately sized ships for a more personal cruising experience.

Contacts

Ellis Orchard

Ellis Orchard

Press contact Public Relations Manager Public Relations 07557672265
Georgina May

Georgina May

Press contact Public Relations Executive Public Relations

Fred. Olsen Cruise Lines

At the heart of the Fred. Olsen experience is our exceptional crew, whose warm and attentive service is a hallmark of our cruises. Each team member goes above and beyond to offer personalised attention, forging genuine connections with guests to create truly memorable journeys.

Our smaller ships contribute to this friendly atmosphere, with their intimate size allowing for a relaxed yet engaging experience on board. You can enjoy a variety of curated activities, from regional cooking demonstrations to stargazing sessions, each designed to enhance your enjoyment and deepen your understanding of the destinations we visit.

And when it comes to our itineraries, our team of Journey Planners meticulously crafts each cruise, ensuring that we sail the most imaginative routes and visit the world’s most incredible destinations at the best possible times to experience them. Whether witnessing the Northern Lights or exploring hidden fjords, our expertly designed itineraries promise unforgettable adventures.

Join us on a Fred. Olsen cruise, where you’ll discover the warmth of a family at sea and the legacy of 175 years of sailing heritage.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines

Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom

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