Skip to content

Press release -

Fuel cost update

Due to the escalating price of oil fuel, FOCL has reviewed the impact on its operating costs.

To date, forward 'fuel supplements' have been added to new bookings on a flat daily rate basis. However, the need also to levy a 'fuel surcharge' on existing bookings has necessitated a re-think on this policy.

The EU Package Travel Directive requires any surcharge to be related pro-rata as a percentage of the fare paid -- thus it would be impractical to maintain two different sets of charges for past and new bookings.

Both 'supplements' and 'surcharges' will now conform with the EU Package Travel Directive legislation and ABTA's guidelines.

The 'fare paid', on which extra charges are calculated, is the net invoiced fare after reductions, such as Oceans discounts or future cruise discount voucher values.

Should Brent crude oil prices fall back to the benchmark level used to calculate prices for Fred.Olsen Cruises Worldwide 2011/2012 brochure, then a refund will be applied by way of an on-board credit.

Topics

Regions


Fred. Olsen Cruise Line operates in the UK with four intimately sized ships for a more personal cruising experience.

Contacts

Ellis Orchard

Ellis Orchard

Press contact Public Relations Manager Public Relations 07557672265
Georgina May

Georgina May

Press contact Public Relations Executive Public Relations
Lauren Gardner

Lauren Gardner

Press contact Public Relations Manager Public Relations 07546807099

Fred. Olsen Cruise Lines

At Fred. Olsen Cruise Lines we are very proud of our smaller ships – Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. Every cruise is hand-crafted from scratch by our team of in-house Journey Planners to make sure you are not only visiting the best destinations, but at the best time to experience them.

For us, it’s not just about where we go but how we take you there. We put as much time into planning scenic cruising as we do in choosing the destinations themselves. On board, our Signature Experiences showcase the history, culture, nature and flavours of the destinations you’ll visit – from Treats of the Region, where you can enjoy local delicacies, to our Sky at Sea star-gazing sessions where you can relax with a hot toddy out on deck while our astronomer talks you through the night sky.

Plus, with each ship carrying 1,300 guests or less, our ships are small enough for us to offer a warm, friendly and personal service where nothing is ever too much trouble, as we visit a host of exciting ports in every corner of the globe.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines

Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom