Fred. Olsen Cruise Lines has picked up a trio of accolades at two prestigious awards.
The company scooped a Gold award for Best Customer Service and a Bronze award in the Customers at the Heart of Everything category at the UK Customer Experience Awards 2024.
Team members from across Fred. Olsen Cruise Lines came together to bring to life some of the stories and ways in which guests are
A barrel of single malt that sailed the high seas on board Borealis for 103 nights as part of the maturing process has now been bottled ready for guests.
Earlier this year, Fred. Olsen Cruise Lines teamed up with Suffolk-based brewer and distiller Adnams to host a nine-year-old cask that was in its final year of maturation.
The cask embarked on a cruise around the world where the movemen
Guests can venture into the unknown as Fred. Olsen Cruise Lines sets sail on its first Mystery Cruise since 2019.
This November, smaller ship Borealis will take guests on an 11-night voyage of adventure from Southampton, with all ports of call a closely guarded secret until the ship’s arrival.
Clare Ward, Commercial and Product Director at Fred. Olsen Cruise Lines, said:
“We’re very e
Fred. Olsen Cruise Lines has teamed up with TUI Musement to help guests explore ashore independently.
Global tours and activities business TUI Musement encourages independent exploration so guests can discover ports of call at their own pace.
Guests can purchase tickets for thousands of attractions such as the Chocolate Museum in Cologne or a pass for the seven most famous archaeological si
Putting the guest at the front and centre of absolutely everything; that’s the goal of Fred. Olsen Cruise Lines’ new Guest Experience Director.
Doug Glenwright, who brings 20 years of travel experience, has joined Fred. Olsen Cruise Lines in this brand-new role, to lead in improving guest experience across all elements of the business.
Doug said:
“I am incredibly excited to join the f
Venture into Arctic Norway to seek out the Northern Lights, learn to flamenco in its birthplace of Cadiz and spot whales in the wildlife-rich waters of the Azores – these are just some of the remarkable moments that guests can enjoy with Fred. Olsen Cruise Lines, with a free drinks package on selected 2024 and 2025 sailings.
Fred. Olsen Cruise Lines’ fleet of three smaller-sized ships, Bolette
One of Britain’s most loved television presenters will be joining guests on board two Fred. Olsen Cruise Lines sailings.
Michaela Strachan, a regular face on TV screens for the past three decades, will be spending six days on board Bolette for the ‘Scenic Autumnal Norwegian Fjords’ cruise in September.
Then, in March 2025 in South Africa, she will be joining Bolette’s maiden world sailing,
Guests can benefit from free car parking on a selection of sailings from Portsmouth with Fred. Olsen Cruise Lines.
Together with Portsmouth International Port, Fred. Olsen Cruise Lines is offering free car parking on selected 2024 and 2025 cruises departing from Portsmouth on bookings made by 24th October 2024 inclusive.
The cruising programme on board Borealis from Portsmouth offers guests
The naval architect behind Borealis has presented Fred. Olsen Cruise Lines with two decorative tea bricks.
Dr Stephen Payne OBE, who was the project manager for the building of the ship, formerly known as Rotterdam VI for Holland America, presented the ornate tea bricks to Captain Rommel Pineda on a recent cruise to Iceland.
The bricks, made of compressed tea, were previously owned by h
Fred. Olsen Cruise Lines has welcomed the Dover and Deal Sea Cadets aboard Borealis, as part of an opportunity to learn more about life at sea.
Last Wednesday (31st July), during Borealis’ call into the Port of Dover, 19 cadets were welcomed aboard by members of Borealis’ Bridge Team, including Captain Rommel Pineda, Safety Officer Abbie Sanders and Navigation Officer George Gunningham.
Aft
Families looking to get away on a last-minute break can enjoy special savings on a selection of Fred. Olsen Cruise Lines this summer.
Across August, third and fourth guests can sail from just £199 per person when sharing a cabin with two full-paying adults.
These family savings are available on six cruises in August, with departures available from Liverpool, Newcastle, Dover, Southampt
Fred. Olsen Cruise Lines has revealed a selection of fly-cruise sailings from Newcastle in 2025.
Setting sail from the Port of Tyne in September 2025, there are five cruises ranging from 12 to 52 nights to the Mediterranean, including return flights to the UK.
Guests will be able to visit destinations such as the charming cliff-top towns of Cinque Terre and Amalfi, the beautiful Bay of K
At the heart of the Fred. Olsen experience is our exceptional crew, whose warm and attentive service is a hallmark of our cruises. Each team member goes above and beyond to offer personalised attention, forging genuine connections with guests to create truly memorable journeys.
Our smaller ships contribute to this friendly atmosphere, with their intimate size allowing for a relaxed yet engaging experience on board. You can enjoy a variety of curated activities, from regional cooking demonstrations to stargazing sessions, each designed to enhance your enjoyment and deepen your understanding of the destinations we visit.
And when it comes to our itineraries, our team of Journey Planners meticulously crafts each cruise, ensuring that we sail the most imaginative routes and visit the world’s most incredible destinations at the best possible times to experience them. Whether witnessing the Northern Lights or exploring hidden fjords, our expertly designed itineraries promise unforgettable adventures.
Join us on a Fred. Olsen cruise, where you’ll discover the warmth of a family at sea and the legacy of 175 years of sailing heritage.
