Fred. Olsen Cruise Lines is finalist in two prestigious award schemes

Press release -

Fred. Olsen Cruise Lines is finalist in two prestigious award schemes

Fred. Olsen Cruise Lines is vying for seven prizes at two coveted award schemes.

Fred. Olsen is in the running for two awards – Customers at the Heart of Everything and Best Customer Service – at the UK Customer Experience Awards 2024.

Alongside this, the Wave Awards 2024 shortlist has been announced with Fred. Olsen being named as a finalist in five categories.

Hosted by Real Response Media’s ‘World of Cruising’ magazine, Fred. Olsen is up for Best Ocean Cruise Line, Best Specialist Cruise Line, Best Trade Sales Team, Best for Excursions and Best for Solo Travellers.

Clare Ward, Director of Product and Customer Service at Fred. Olsen Cruise Lines, said:

“We are thrilled to have made the shortlist for both the Wave Awards and UK Customer Experience Awards.

“We pride ourselves on delivering a personal, attentive service to our loyal and prospective guests, both on board and ashore.

“These shortlistings are testament to the hard work and dedication of our wonderful teams who go over and above to ensure our guests are at the front and centre of everything we do.”

At the UK Customer Experience Awards 2023, Fred. Olsen was awarded Silver in Customers at the Heart of Everything and Bronze in Best Customer Service.

The winners of the UK Customer Experience Awards 2024 will be announced at a ceremony at Wembley Stadium on 17thOctober. And the Wave Awards winners will be revealed on 11thNovember at The Dorchester Hotel in London.

For further information on Fred. Olsen Cruise Lines, visit the website at www.fredolsencruises.com Book online, call Reservations on 0800 0355 215 (Monday to Friday 8.30am to 6pm, Saturday 9am to 5pm, Sunday 10am to 4pm), or contact your ABTA travel agent.

Contacts

Ellis Orchard

Ellis Orchard

Press contact Public Relations Manager Public Relations 07557672265
Georgina May

Georgina May

Press contact Public Relations Executive Public Relations
Lauren Gardner

Lauren Gardner

Press contact Public Relations Manager Public Relations 07546807099

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Fred. Olsen Cruise Lines

At Fred. Olsen Cruise Lines we are very proud of our smaller ships – Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. Every cruise is hand-crafted from scratch by our team of in-house Journey Planners to make sure you are not only visiting the best destinations, but at the best time to experience them.

For us, it’s not just about where we go but how we take you there. We put as much time into planning scenic cruising as we do in choosing the destinations themselves. On board, our Signature Experiences showcase the history, culture, nature and flavours of the destinations you’ll visit – from Treats of the Region, where you can enjoy local delicacies, to our Sky at Sea star-gazing sessions where you can relax with a hot toddy out on deck while our astronomer talks you through the night sky.

Plus, with each ship carrying 1,300 guests or less, our ships are small enough for us to offer a warm, friendly and personal service where nothing is ever too much trouble, as we visit a host of exciting ports in every corner of the globe.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines

Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom

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