Fred. Olsen Cruise Lines is finalist in two prestigious award schemes

Press release -

Fred. Olsen Cruise Lines is finalist in two prestigious award schemes

Fred. Olsen Cruise Lines is vying for seven prizes at two coveted award schemes.

Fred. Olsen is in the running for two awards – Customers at the Heart of Everything and Best Customer Service – at the UK Customer Experience Awards 2024.

Alongside this, the Wave Awards 2024 shortlist has been announced with Fred. Olsen being named as a finalist in five categories.

Hosted by Real Response Media’s ‘World of Cruising’ magazine, Fred. Olsen is up for Best Ocean Cruise Line, Best Specialist Cruise Line, Best Trade Sales Team, Best for Excursions and Best for Solo Travellers.

Clare Ward, Director of Product and Customer Service at Fred. Olsen Cruise Lines, said:

“We are thrilled to have made the shortlist for both the Wave Awards and UK Customer Experience Awards.

“We pride ourselves on delivering a personal, attentive service to our loyal and prospective guests, both on board and ashore.

“These shortlistings are testament to the hard work and dedication of our wonderful teams who go over and above to ensure our guests are at the front and centre of everything we do.”

At the UK Customer Experience Awards 2023, Fred. Olsen was awarded Silver in Customers at the Heart of Everything and Bronze in Best Customer Service.

The winners of the UK Customer Experience Awards 2024 will be announced at a ceremony at Wembley Stadium on 17thOctober. And the Wave Awards winners will be revealed on 11thNovember at The Dorchester Hotel in London.

For further information on Fred. Olsen Cruise Lines, visit the website at www.fredolsencruises.com Book online, call Reservations on 0800 0355 215 (Monday to Friday 8.30am to 6pm, Saturday 9am to 5pm, Sunday 10am to 4pm), or contact your ABTA travel agent.

Contacts

Ellis Orchard

Ellis Orchard

Press contact Public Relations Manager Public Relations 07557672265
Georgina May

Georgina May

Press contact Public Relations Executive Public Relations

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Fred. Olsen Cruise Lines

At the heart of the Fred. Olsen experience is our exceptional crew, whose warm and attentive service is a hallmark of our cruises. Each team member goes above and beyond to offer personalised attention, forging genuine connections with guests to create truly memorable journeys.

Our smaller ships contribute to this friendly atmosphere, with their intimate size allowing for a relaxed yet engaging experience on board. You can enjoy a variety of curated activities, from regional cooking demonstrations to stargazing sessions, each designed to enhance your enjoyment and deepen your understanding of the destinations we visit.

And when it comes to our itineraries, our team of Journey Planners meticulously crafts each cruise, ensuring that we sail the most imaginative routes and visit the world’s most incredible destinations at the best possible times to experience them. Whether witnessing the Northern Lights or exploring hidden fjords, our expertly designed itineraries promise unforgettable adventures.

Join us on a Fred. Olsen cruise, where you’ll discover the warmth of a family at sea and the legacy of 175 years of sailing heritage.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines

Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom

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