Putting the guest at the front and centre of absolutely everything; that’s the goal of Fred. Olsen Cruise Lines’ new Guest Experience Director.
Doug Glenwright, who brings 20 years of travel experience, has joined Fred. Olsen Cruise Lines in this brand-new role, to lead in improving guest experience across all elements of the business.
Doug said:
“I am incredibly excited to join the f
Venture into Arctic Norway to seek out the Northern Lights, learn to flamenco in its birthplace of Cadiz and spot whales in the wildlife-rich waters of the Azores – these are just some of the remarkable moments that guests can enjoy with Fred. Olsen Cruise Lines, with a free drinks package on selected 2024 and 2025 sailings.
Fred. Olsen Cruise Lines’ fleet of three smaller-sized ships, Bolette
One of Britain’s most loved television presenters will be joining guests on board two Fred. Olsen Cruise Lines sailings.
Michaela Strachan, a regular face on TV screens for the past three decades, will be spending six days on board Bolette for the ‘Scenic Autumnal Norwegian Fjords’ cruise in September.
Then, in March 2025 in South Africa, she will be joining Bolette’s maiden world sailing,
Guests can benefit from free car parking on a selection of sailings from Portsmouth with Fred. Olsen Cruise Lines.
Together with Portsmouth International Port, Fred. Olsen Cruise Lines is offering free car parking on selected 2024 and 2025 cruises departing from Portsmouth on bookings made by 24th October 2024 inclusive.
The cruising programme on board Borealis from Portsmouth offers guests
The naval architect behind Borealis has presented Fred. Olsen Cruise Lines with two decorative tea bricks.
Dr Stephen Payne OBE, who was the project manager for the building of the ship, formerly known as Rotterdam VI for Holland America, presented the ornate tea bricks to Captain Rommel Pineda on a recent cruise to Iceland.
The bricks, made of compressed tea, were previously owned by h
Fred. Olsen Cruise Lines has welcomed the Dover and Deal Sea Cadets aboard Borealis, as part of an opportunity to learn more about life at sea.
Last Wednesday (31st July), during Borealis’ call into the Port of Dover, 19 cadets were welcomed aboard by members of Borealis’ Bridge Team, including Captain Rommel Pineda, Safety Officer Abbie Sanders and Navigation Officer George Gunningham.
Aft
Families looking to get away on a last-minute break can enjoy special savings on a selection of Fred. Olsen Cruise Lines this summer.
Across August, third and fourth guests can sail from just £199 per person when sharing a cabin with two full-paying adults.
These family savings are available on six cruises in August, with departures available from Liverpool, Newcastle, Dover, Southampt
Fred. Olsen Cruise Lines has revealed a selection of fly-cruise sailings from Newcastle in 2025.
Setting sail from the Port of Tyne in September 2025, there are five cruises ranging from 12 to 52 nights to the Mediterranean, including return flights to the UK.
Guests will be able to visit destinations such as the charming cliff-top towns of Cinque Terre and Amalfi, the beautiful Bay of K
Fred. Olsen Cruise Lines is vying for seven prizes at two coveted award schemes.
Fred. Olsen is in the running for two awards – Customers at the Heart of Everything and Best Customer Service – at the UK Customer Experience Awards 2024.
Alongside this, the Wave Awards 2024 shortlist has been announced with Fred. Olsen being named as a finalist in five categories.
Hosted by Real Respon
Guests will be able to step behind the scenes and explore areas of the ship that are usually off limits.
Fred. Olsen Cruise Lines has launched a new behind the scenes tour on board its fleet of three smaller-sized ships Bolette, Borealis and Balmoral.
As part of the new offering, guests can see the inner workings of the ships by venturing into the Galley to see how the chefs prepare delicio
Fred. Olsen Cruise Lines is giving the guests the opportunity to enhance their cruise with up to £150 per person to spend on board on a selection of 2024 sailings.
Guests can use their on board spending credit towards a number of experiences on board and ashore, from specialty dining, shore excursions, spa treatments and more.
Those looking to take advantage can choose from 18 sailings,
Borealis has sailed to Dover for her first ever turnaround call at the Port of Dover.
She was greeted by a water cannon fanfare as she sailed past the stunning White Cliffs, with a celebratory plaque exchange also taking place on board on 11th July.
It marks another chapter in the inspiring story of Fred. Olsen Cruise Lines and Dover, which began nearly 30 years ago with the arrival of the
At Fred. Olsen Cruise Lines we are very proud of our smaller ships – Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. Every cruise is hand-crafted from scratch by our team of in-house Journey Planners to make sure you are not only visiting the best destinations, but at the best time to experience them.
For us, it’s not just about where we go but how we take you there. We put as much time into planning scenic cruising as we do in choosing the destinations themselves. On board, our Signature Experiences showcase the history, culture, nature and flavours of the destinations you’ll visit – from Treats of the Region, where you can enjoy local delicacies, to our Sky at Sea star-gazing sessions where you can relax with a hot toddy out on deck while our astronomer talks you through the night sky.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough for us to offer a warm, friendly and personal service where nothing is ever too much trouble, as we visit a host of exciting ports in every corner of the globe.
