Fred. Olsen Cruise Lines has today launched the Fred. Olsen Cruise Lines Academy, a brand new integrated training platform, designed to provide agents with the knowledge and tools to sell confidently and boost sales.
The new platform offers bite-sized learning modules that agents can complete at their own pace, covering everything from Fred. Olsen’s unique brand and fleet to the hand-crafted it
Fred. Olsen Cruise Lines has been awarded one of Feefo’s most exclusive accolades in customer service – the Feefo Exceptional Service Award, in recognition of their service excellence.
Feefo’s Exceptional Service Award is a prestigious recognition awarded to just 32 businesses that have demonstrated outstanding excellence in customer service, with Fred. Olsen being the only cruise line to recei
Travellers looking to create unforgettable moments at sea now have five brand-new 2026 cruises to choose from. To mark the launch of these new adventures, guests can enjoy introductory fares and special offers, available for a limited time.
Fred. Olsen Cruise Lines has launched five brand-new 2026 cruises from Liverpool on board their flagship, Bolette.
These cruises include the chance to wi
Fred. Olsen Cruise Lines is offering additional savings of £40 per person on it’s 2025 sailings to Norway, in celebration of its flagship Bolette making her television debut this evening.
It means that those looking to witness the dramatic landscapes of the Norwegian Fjords first-hand or wishing to go in search of the Northern Lights in Arctic Norway, can enjoy an additional saving of £40 per
Comedian-turned-artist Jim Moir (aka Vic Reeves), best-selling author Jenny Eclair, and celebrity photographer Scarlet Page, are taking to the seas to become the cruise industry’s first Moments Crew – a new service promising to capture guests’ most memorable onboard moments.
Fred. Olsen Cruise Lines has recruited the famous crew of documentarians following research that revealed 82 per cent of
Guests aboard Fred. Olsen Cruise Lines fleet of three smaller ships have made over 9,500 wildlife sightings together with ORCA’s Ocean Conservationists in 2024 as part of their marine wildlife conservation work.
The ORCA Ocean Conservationist programme is a unique whale and dolphin monitoring project, which uses the data collected during cruises to identify and monitor whale and dolphin populat
Fred. Olsen Cruise Lines’ flagship Bolette is to make her Channel 5 debut later this month, as presenter Susan Calman sets sail on a Cruise of a Lifetime to the breath-taking Norwegian Fjords.
Susan set sail on her eight-night adventure from Liverpool, before venturing to the Norwegian ports of Olden, Ålesund, Åndalsnes and Geirganger, complete with scenic sailings of Nordfjord, Geirangerfjord
Travellers looking to create moments to remember have until the end of February to take advantage of savings on over 100 cruises and FREE On-Board Spend up to £330 per person.
From 26th December 2024 until 28thFebruary 2025, guests can enjoy savings on a range of cruises ranging from five to 24 nights aboard Fred. Olsen’s fleet of three smaller-sized ships,Bolette, Borealis and Balmoral.
Th
The first guests have set sail aboard Fred. Olsen Cruise Lines’ newly refurbished Balmoral, following a multi-million-pound dry dock programme.
The cruise line’s smallest ship, Balmoral, entered the shipyard at A&P Falmouth on 1st December for a two-week programme of maintenance.
On-board, the work has included a technical refurbishment of The Neptune Lounge theatre, the renovation of a
Two £500 Marks and Spencer’s shopping vouchers are up for grabs for travel agents who enter selected bookings on to Fred. Olsen Cruise Lines’ Travel Agent Centre before Christmas.
Bookings must be made by 24th December (inclusive) for cruises departing before 31st March 2025. During this time, guests can enjoy a last-minute Christmas getaway to the Canary Islands and see in the New Yea
Fred. Olsen Cruise Lines has been awarded Best for Solo Travellers at Cruise Critic UK’s Best in Cruise Awards 2024.
Praised for its outstanding programme for solo cruisers, including dedicated welcome drinks parties, mixed dining tables, solo traveller meet-ups and a wide range of solo cabins, the cruise line has been recognised for its commitment to solo travellers.
Previously known as th
Fred. Olsen Cruise Lines has returned to Portsmouth this month to embark on a season of sailing to destinations including Norway, Portugal and the Canary Islands.
Smaller-ship Borealis will set sail on seven cruises from Portsmouth in November, December and January, offering guests the chance to seek out the magical Northern Lights in Arctic Norway, see in the New Year with a fireworks extravag
Fred. Olsen Cruise Lines has been recognised with a hat-trick of awards voted for by guests.
At the British Travel Awards 2024, Fred. Olsen Cruise Lines picked up a silver prize in the Best Cruise Line for No-Fly Cruise Holidays and bronze in the Best Cruise Line for Expedition Voyages category.
More than 1.2million votes were cast by more than 400,000 voters as part of the awards, with the
Guests can benefit from big savings on a host of 2024 and 2025 sailings as Fred. Olsen Cruise Lines launches its Black Friday sale.
When booking a cruise between 21st November and 2nd December 2024 inclusive, guests can save up to £300 per person on a selection of cruises on board Fred. Olsen Cruise Lines’ fleet of smaller-sized ships Bolette, Borealis and Balmoral.
The Black Friday sale, wh
Driving efficiency and accessing innovation; that’s the aim of Fred. Olsen Cruise Lines’ new Head of Procurement.
Jenna Wallis, who brings 15 years of procurement experience, has joined Fred. Olsen Cruise Lines in this brand-new role, to lead in driving sustainable growth through strategic procurement.
Jenna, who joined in September, said:
“I am so excited to have joined the Fred. Olsen C
Fred. Olsen Cruise Lines’ Balmoral is set to enter dry dock for a two-week refurbishment programme next month.
The contract has been awarded to A&P Falmouth, part of the APCL Group, which has previously carried out works on Bolette and Balmoral.
Work will include an ultra-high pressure water blast of the underwater hull, application of silicone paint to improve fuel efficiency and an ove
Ocean conservationists from UK charity ORCA on board Fred Olsen Cruise Lines’ ship Borealis off the coast of Canada have had two encounters with one of the most endangered whale species on earth – the North Atlantic right whale.
While sailing at reduced speed in the Gulf of St Lawrence on the recent ‘Canada in the Fall’ cruise, the ORCA team spotted three of the whales in two separate encounter
Fred. Olsen Cruise Lines has teamed up with The Cruise Maps to offer guests a personalised memento of their cruise.
The new partnership will see The Cruise Maps use AIS data tracking Fred. Olsen’s fleet of smaller-sized ships Bolette, Borealis and Balmoral to create a custom print map of each unique voyage for guests.
The maps can be personalised to highlight special events or milestones fro
Fred. Olsen Cruise Lines has unveiled a new early booking incentive, its Freedom Fare Price Promise, encouraging guests to book early to get the best value for their cruise.
The Price Promise assures guests that anyone who books a Freedom Fare within the first four weeks of a cruise going on sale will receive either a cabin upgrade or credit to spend on board, should an equivalent cabin on thei
A partnership between Fred. Olsen Cruise Lines and design consultancy Else has delivered golden results.
The two businesses won a Gold Award at the DBA Design Effectiveness Awards in recognition of the outcomes of a digital overhaul project.
Fred. Olsen Cruise Lines and Else teamed up at the height of the pandemic with the aim of making improvements to the website to boost guest bookings and
